Network Status

Network Status


Regional or system-wide outages are posted on this page until resolved.

Current Outages:  
Please call us if you are experiencing an outage that is not listed, at 208-882-8869.
Planned Outages: None currently

First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.

If you are experiencing difficulties, we would be happy to help you! You can email us at, visit our chat space at or call us at (208) 882-8869 (toll free at 1-888-676-6377).  Technical Support hours are from 8:00AM to 7:00PM Monday through Friday and 9:00 AM to 6:00PM on Weekends. 

To see the areas we serve, click: